DELIVERY TERMS
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We deliver your order within 5–6 business days (we do our best to deliver as quickly as possible).
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Delivery is available within Germany and Austria.
Standard delivery of goods ordered from our online store is provided by DPD courier service to the address you specify or to a DPD parcel shop:
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Free delivery for orders over €80 by DPD courier to your address or to DPD parcel lockers.
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Standard delivery by DPD courier to the address you specify – €6 for orders up to €80.
Additional Delivery Information
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Please note: Check the condition of the packaging upon delivery. If you notice any damage, please indicate it when receiving the parcel and prepare a damage report in free-form format. If no packaging damage is reported upon delivery, the parcel will be considered to have been delivered in good condition and without damage.
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If any items are missing from the parcel or the packaging is damaged, please notify us by email at [email protected] or by phone at +370 686 15177.
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To reduce environmental impact, we try to reuse packaging from other products for shipping. We always do our best to pack your order as securely as possible to ensure that the goods arrive in good condition.